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Why Worry About Conflict?
According to industry research:
- On average, employees spend 2.1 hours per week dealing with conflict. That's 385 million working days in the U.S. alone.
- Workplace conflicts cost the employer 10% of the salary of the employees involved.
- Unresolved conflict can escalate to personal attack, absenteeism, inter-departmental conflict, resignation, termination, and project failure.
- Fortune 500 senior executives spend 20% of their time on litigation.
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